Grow Your Customer Base with Smarter Targeting: A Guide for Small Businesses

Let’s be honest: small businesses are the backbone of the U.S. economy.

According to recent data from the Small Business Administration (SBA), there are approximately 33.3 million small businesses in the US, employing over 61.6 million people. They contribute to 44% of economic activity, and according to the SBA, small businesses with 500 employees or less make up 99.9% of all U.S. businesses.

Whew! That’s impressive.

Yet, despite their importance, small businesses can really struggle when it comes to attracting new customers. According to the Bureau of Labor Statistics, around 20% of them will close within their first year.

We don’t want this to be you!

Here’s the good (and motivating) news: Every business started out small!

The common denominator for those businesses who stay in business?

A steady stream of dedicated customers. But to find them, smarter customer targeting is required. That’s because when you utilize data-driven targeting techniques, your small business can overcome a whole host of challenges, eventually achieving its customer acquisition goals.

The Challenges of Reaching New Customers

It’s no secret that small businesses encounter various obstacles when expanding their customer base. Limited marketing budgets and intense competition from larger corporations are two of the most common challenges. Plus, let’s not forget about the less commonly talked-about ones, like how adept small business owners must be at tackling the constantly shifting economy or how many different department hats they must wear (marketing, IT, finance, and operations come to mind!)

Then, there’s the difficulty of identifying their ideal customers. While larger companies have the advantage of more abundant personnel and financial resources to spend on things like discovering who their ideal customers are, small businesses need to rely more on savvy and creativity to identify theirs. Nonetheless, it’s worth doing.

The Benefits of Smarter Targeting

Finding specific groups of consumers who share similar characteristics, behaviors, or needs is the foundation of smarter targeting. Once you’ve identified your target market, you can tailor your marketing strategies and messages more effectively.

This might not sound groundbreaking, but what if we told you that by doing so, you have the power to reach many more potential customers, spend less money, and use fewer resources?!

Here are some additional benefits of smarter targeting:

  • Increased ROI: Targeted campaigns result in higher conversion rates, better engagement, and increased sales.
  • More Qualified Leads and Conversions: By tailoring marketing efforts to specific segments, businesses can focus their resources on those most likely to be interested in their products or services, maximizing efficiency.
  • Building Stronger Brand Loyalty: Effective targeting attracts new customers and fosters long-term relationships, leading to better brand loyalty and customer retention.

So, how do you get started with smarter targeting, anyway?

Find Your Perfect Customer

Finding your perfect prospect begins with creating an ideal customer profile. A buyer persona (sometimes referred to as an ICP or Ideal Customer Profile) is a fictional person you create based on data and research. The best buyer personas combine demographic and psychographic profiles. They often include additional details like preferences, behaviors, pain points, and even purchasing patterns. You can use a buyer persona to clearly identify who your target audience is based on demographics, behavior, and preferences.

Once you’ve identified your ideal customer, go a bit deeper with your potential audience and:

  • Identify and Segment Potential Customers: When you segment your customers, you organize your audience into categories so that you can more easily target needs, wants, and even pain points. Remember: different people have different needs. Even customers who purchase the exact same thing will have a very different reason for doing so. Understanding those reasons is what will help you evolve your product or service and continue appealing to prospects.
  • Develop Targeted Marketing Campaigns: Marketing campaigns can help you build your presence by using a variety of paid or unpaid channels, including email marketing, search engine marketing, social media advertising, display ads, direct mail, and even your website. The truth is that marketing really comes down to sending the right message at the right time to the right people on the right platform! So, when you develop your ideal customer profile, be sure to familiarize yourself with the marketing channels most likely to reach and engage them to help you build the best campaign possible. Need help? Check out Data Axle USA’s marketing solutions for small businesses.

How Data Axle USA Can Help You With Smarter Targeting

So, now you know that data is key to understanding your individual customers. When you have high-quality data, you can better understand prospects as well as customers, enabling you to better serve them through your products and services.

That said, acquiring new customers requires some strategy. Then, once you’re familiar with the prospects you want to target, Data Axle USA can help.

We provide accurate data to help you build a database of prospects who match your identified target audience. Our comprehensive data solutions provide valuable insights into both businesses and consumers. This ultimately enables small businesses like yours to make more informed decisions.

Great data will also help you to target your marketing efforts, resulting in increased sales. Check out these unique data solutions offered by Data Axle USA:

  • Business Intelligence Data: Gain access to firmographic and demographic data to better understand your target market and find new customers similar to those you already have.
  • Consumer Targeting Tools: Utilize our audience segmentation tools to identify and reach specific customer segments.
  • Lead Generation Tools: Generate high-quality leads and fill your sales pipeline with our lead generation solutions.

Data Axle USA can also plan and execute your marketing efforts to reach these targeted prospects.

Final thoughts

Identifying and targeting your ideal customer is the cornerstone of marketing and sales success. At Data Axle USA, we recognize that effective targeting can make all the difference in reaching and engaging potential customers.

Our comprehensive database offers small and medium-sized businesses like yours access to accurate and up-to-date consumer information, enabling you to tailor your marketing strategies, deliver personalized messages, and empower your business’s growth.

We offer a variety of marketing services that will ensure you appear in front of your target audience in all the right ways including business lists and consumers lists. Plus, check out our turnkey professional marketing solutions.

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